OUR DELIVERY SYSTEM
STAY COOL PACKAGING
This consists of a very strong thermally insulated quilted bag, kept cool with gel ice packs, contained within a sturdy cardboard box. All the packaging is re-useable or returnable if you prefer and the cardboard is recyclable. It will keep your products at a safe temperature for up to 48 hours and has been scientifically verified. This means that we can deliver even if you are not at home. For local and IPOST deliveries it also means we can deliver to your place of work, where it can be safely stored provided you keep the box sealed, until home time. We want to be open and honest with you in relation to delivery charges, particularly since we strive so hard to bring you great quality at excellent prices. Unlike some companies we do not inflate the price of our products to cover the costs. Safety unfortunately, doesn't come cheap - the special packaging costs us £3.00 per pack and is included in the delivery charge.
Within postcodes PE19, PE27, PE28, and PE29 for the present. Other local areas will be added in the future. Please place your order by 9.00 am Tuesdays for delivery Wednesday p.m. or 9.00 a.m. Thursday for delivery Friday p.m./Saturday a.m. The delivery charge is £2.00 if you are going to be at home and therefore won't need the special chill packaging, or £5.00 which includes the chill packaging if you are going to be out and need the parcel left in a safe place. If you are having your order delivered to your place of work, you can choose either option, but remember these are chilled products at need to be stored below 8c.
We use IPost 24 hour delivery, but we produce all our products to order so please allow up to 4 working days for your order to arrive. The charge for national delivery is £9 made up of £6.00 postage and £3 for the stay cool packaging.
We have teamed up with Plumbs Dairy to bring an affordable delivery solution to the areas they currently service - including:
Cambridge, Newmarket, Thetford, Bury St. Edmunds, Feltwell, Lakenheath, Littleport, Ely Haverhill, Saffron Walden, Fulbourn, Great Shelford, Histon, Longstanton, Witchford, Comberton, Duxford, Royston and all areas between. The price will be £5 which includes the special packaging. Please order by 9.00 a.m. Wednesday for delivery either Friday or Saturday early a.m. If you return the outer box, the gel ice packs and quilted inner bag to us (it will have your name printed on the box), we will send you a discount code to get £1.50 off your next order!
Plumbs will deliver your order on our behalf providing you are located within their existing rounds, whether or not they deliver milk to you. However, they are an excellent local business and we can't recommend them highly enough. Please click the Plumbs logo below to browse their huge selection of products.